CRTECH

Backup & Disaster Recovery IT Support & Help Desk Network Management

Address: YOKOSO, 7 Fish St Northampton, England

Overview

CRTECH is a managed IT services provider located in Northampton, England. The company focuses on delivering reliable IT solutions to small and medium-sized enterprises (SMEs), charities, and educational institutions. Their services include computer repairs, technical support, and efficient troubleshooting.

This IT support company is dedicated to ensuring that organisations can operate effectively by addressing their IT needs. By offering clear communication and practical assistance, they help clients navigate technical challenges, all while maintaining a strong commitment to reliability and security.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.7

Review Highlights

Reliable uptime and ongoing support (1 client mentions this)
Friendly, supportive team (1 client mentions this)

What clients say about this company

Clients have expressed appreciation for the honesty and transparency shown by this IT support company. Many have remarked on the quick and professional resolution of their technical issues, reinforcing their trust and willingness to recommend CRTECH to others.

Furthermore, numerous testimonials highlight the provider's reliability and reasonable pricing. Customers value the efficient service, thorough explanations of issues, and the prompt return of devices, which collectively contribute to a positive experience when seeking support.

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Business Details

Address

YOKOSO, 7 Fish St
Northampton, England

Phone: +447795467436

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Map / Directions

Hours

Business hours have not been provided for this provider.