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Overview

Dream IT Solutions is a managed IT services provider located in Northampton, England. This IT support company focuses on delivering reliable and effective IT solutions for small and medium-sized enterprises (SMEs), charities, and the education sector. They specialise in IT support and tech support, ensuring that their clients receive comprehensive assistance with their IT needs.

With a commitment to reliability and customer satisfaction, this MSP helps clients maintain their IT systems, including PCs, virus protection, backups, and email services. Dream IT Solutions is dedicated to prompt communication and issue resolution, often addressing problems quickly to minimise downtime and disruption for their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (4 clients mention this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (6 clients mention this)
  • Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients often express their appreciation for the consistent support provided by Dream IT Solutions. They highlight the company's responsiveness and dedication, noting how the team quickly resolves issues and is always available for follow-up assistance. Many clients feel reassured knowing they can rely on the company for ongoing IT management.

The professionalism and transparency of this IT support company also receive positive feedback. Customers value the realistic prices and the willingness of the staff to go the extra mile, which fosters trust in their services. Overall, clients report a strong sense of satisfaction and recommend Dream IT Solutions for its dependable services.

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Business Details

Hours

Open now

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

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