Snap IT
Overview
Snap IT is a managed IT services provider located in Norwich, England. This company focuses on delivering reliable IT support and cyber security services tailored mainly for small to medium enterprises (SMEs), charities, and professional services in the UK. By understanding the specific needs of their clients, this IT support company helps organisations maintain efficient operations and secure their systems against potential threats.
With a commitment to responsiveness and professionalism, Snap IT provides a comprehensive range of services, including IT support, cyber security, and VOIP solutions. The team is dedicated to resolving issues promptly and effectively, ensuring minimal disruption to business activities. Their focus on client partnerships fosters trustworthy relationships, allowing them to understand and accommodate individual client requirements better.
Snap IT is aligned with various industry standards, giving clients peace of mind regarding compliance and data security. Their expertise with onboarding, training, and ongoing support ensures that clients are well-equipped to handle their IT systems efficiently. Overall, this MSP works to enhance the operational capabilities of businesses through dependable technology and support.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Rated 5.00 out of 5 on Google
Review Highlights
- Strong technical expertise (8 clients mention this)
- Reliable uptime and ongoing support (3 clients mention this)
- Responsive to tickets and requests (1 client mentions this)
- Friendly, supportive team (14 clients mention this)
- Emphasis on security and data protection (3 clients mention this)
What clients say about this company
Clients appreciate the responsiveness and understanding of Snap IT's team, highlighting how Alex and Kian have effectively supported their businesses over the years. Customers regularly mention the quick responses and expert advice they receive, which helps in promptly solving problems. Many have expressed high levels of satisfaction with the overall support and service they experience.
Feedback often emphasizes the professionalism and technical expertise displayed by Snap IT. Clients have noted that the team has consistently shown dedication to resolving issues, making the experience exceptional from the outset. Such testimonials reflect the company's commitment to providing effective IT solutions tailored to each client's needs.
Additionally, clients value the reliable partnership they have developed with Snap IT. They recognise the team's ability to offer support during crucial transitions, such as onboarding processes, ensuring that their operations run smoothly. Overall, these positive experiences contribute to a strong sense of trust in this managed IT services provider.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
- Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
Business Details
Hours
| Monday | 08:30 AM - 05:30 PM |
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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