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Overview

Connected Systems is a managed IT services provider based in Nottingham, England. This IT support company focuses on delivering comprehensive technology solutions to small and medium-sized enterprises, charities, and various professional services. Their expertise lies in providing ongoing IT support, project management, and tailored technology strategies.

This MSP helps clients by ensuring reliable IT operations and addressing any technical issues promptly. They offer services such as network support, VPN configuration, backup solutions, and email management. By prioritising clear communication and professional service, Connected Systems aims to enhance the technology experience for their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

VoIP & Phone Systems

Modern unified communications platforms leveraging cloud-based voice services, call routing, mobility features, and integrated collaboration tools.

Why it matters: Improves communication reliability, enables remote and hybrid work flexibility, and consolidates voice infrastructure into a streamlined, scalable system.

Real example: A business with a legacy phone system upgrades to a cloud-based communications platform, enabling seamless call handling across offices, mobile devices, and remote staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients appreciate Connected Systems for their friendly and professional approach, particularly during challenging projects like office relocations. Many have expressed gratitude for the team's ability to deliver timely support and their patience in addressing various IT issues.

Feedback highlights the company's dedication and knowledge, with clients often recommending them for their reliability and quality service. Overall, those who have worked with this MSP feel confident in their capabilities and trust them to manage their IT needs effectively.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Cybersecurity

Business Details

Hours

Now Closed

Monday09:00 AM - 05:30 PM
Tuesday09:00 AM - 05:30 PM
Wednesday09:00 AM - 05:30 PM
ThursdayClosed
Friday09:00 AM - 05:30 PM
SaturdayClosed
SundayClosed

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