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Overview

iMend Poole is a managed IT services provider located in Poole, England. This IT support company focuses on delivering reliable IT support and solutions to various clients, including small and medium-sized enterprises (SMEs), charities, and educational institutions. They specialise in addressing a range of IT needs, ensuring that clients receive practical and effective assistance.

This MSP helps clients manage their technology challenges by offering services such as IT support, remote support, and data recovery. With a commitment to clear communication and understanding client needs, this IT support company prioritises security and customer satisfaction, making their services integral for many organisations looking to enhance their IT infrastructure.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (5 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients consistently appreciate the promptness and clarity of service provided by iMend Poole. Many have remarked on the professional and empathetic approach taken by the team, noting how quick resolutions have transformed their computer experience. The support offered has often exceeded their expectations, with a focus on clear explanations throughout the process.

There is a strong emphasis on value for money, as clients have found the services to be reasonably priced while delivering effective results. Many have recommended iMend Poole to others, praising the excellent communication and security measures implemented when addressing various IT issues. Overall, feedback highlights a positive experience marked by reliability and dedication to client satisfaction.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Managed IT Services

Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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