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Overview

NASSTAR is a managed IT services provider based in Poole, England. They specialise in offering comprehensive IT support tailored to the needs of small and medium-sized enterprises, charities, and educational institutions. With a focus on reliability and security, this IT support company delivers solutions designed to ensure smooth business operations.

This MSP helps clients by managing their IT infrastructure, providing responsive support, and ensuring compliance with relevant regulations. Their services aim to enhance efficiency and protect sensitive data, which is especially important in today's digital landscape. They adhere to guidelines such as UK GDPR, offering clients peace of mind in their data handling practices.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients appreciate the dedicated support and expertise provided by NASSTAR. Many have noted the team's willingness to empathise with their challenges, making them feel valued and understood during service interactions.

Additionally, feedback highlights the company's knowledgeable engineers who offer effective solutions. Clients have expressed high satisfaction with the level of service received, making NASSTAR a trusted partner for IT needs in various sectors.

Questions business owners often ask at this stage

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Business Details

Hours

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MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
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SaturdayOpen 24 hours
SundayOpen 24 hours

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