Citrus IT Support.

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 17 Lake Rd Portsmouth, England

Overview

Citrus IT Support is a managed IT services provider located in Portsmouth, England. This IT support company focuses on delivering reliable IT support and technical assistance to various clients, including small- and medium-sized enterprises (SMEs) and professional services. By providing clear guidance and efficient solutions, they help organisations manage their IT systems more effectively.

This MSP offers a range of services aimed at improving clients' IT performance and security. They prioritise clear communication, ensuring that clients understand their IT needs, especially concerning data security and backups. With a dedication to customer support and responsiveness, Citrus IT Support helps businesses maintain operational efficiency and productivity.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 client mentions this)
Reliable uptime and ongoing support (2 clients mention this)
Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients have expressed their appreciation for the professionalism and quick response times of Citrus IT Support. Feedback indicates that the team is not only knowledgeable but also friendly, providing a comforting presence during IT challenges. Customers highlight the clarity of the advice given, which aids them in making informed decisions about their IT needs.

Many clients admire the reliability of this IT support company, noting that their systems function more smoothly since engaging their services. The efficiency and support offered by Citrus IT have left a positive impression, with users feeling well taken care of whenever issues arise. This commitment to service has led to strong recommendations from satisfied customers.

Questions business owners often ask at this stage

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Business Details

Address

17 Lake Rd
Portsmouth, England

Phone: +442393790001

View Website

Map / Directions

Hours

Now Closed

Monday	08:30 AM - 06:00 PM
Tuesday	08:30 AM - 06:00 PM
Wednesday	08:30 AM - 06:00 PM
Thursday	08:30 AM - 06:00 PM
Friday	08:30 AM - 06:00 PM
Saturday	Closed
Sunday	Closed