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Overview

Dale PCs is a managed IT services provider based in Prenton, England. This IT support company focuses on offering reliable computer solutions for various clients, including small to medium-sized enterprises, charities, and professional services. Their approach centres on understanding each client's needs and delivering practical IT support that enhances operational efficiency.

This MSP provides a range of services, from hardware upgrades to troubleshooting and general IT maintenance. They operate with an emphasis on transparency and honesty, ensuring clients feel secure in their decision to seek assistance. With a commitment to reliability and effective communication, this managed IT services provider consistently delivers tailored solutions in line with UK standards and regulations.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 clients mention this)
  • Reliable uptime and ongoing support (3 clients mention this)
  • Friendly, supportive team (4 clients mention this)

What clients say about this company

Clients frequently remark on the thoroughness and professionalism of Dale PCs. Many have experienced exceptional service, often highlighting the team's ability to identify and resolve issues effectively. Customer feedback indicates a strong sense of trust, as clients appreciate the honest communication from the staff throughout the support process.

Moreover, clients emphasise the value for money offered by this IT support company. Reviews suggest that their rates are competitive compared to other services in the area. The responsive nature of their service, coupled with a commitment to achieving positive outcomes, has garnered a loyal customer base that continues to rely on Dale PCs for their IT needs.

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Business Details

Hours

Now Closed

Monday08:30 AM - 06:00 PM
Tuesday08:30 AM - 06:00 PM
Wednesday08:30 AM - 06:00 PM
Thursday08:30 AM - 06:00 PM
Friday08:30 AM - 06:00 PM
Saturday09:00 AM - 03:00 PM
Sunday10:00 AM - 03:00 PM

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