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Overview

Impact Computing is a managed IT services provider based in Preston, England. This company focuses on offering comprehensive IT support to a variety of organisations, including small and medium-sized enterprises, charities, and professional services. Their aim is to help clients manage their IT effectively, ensuring smooth operations and minimal disruptions.

This IT support company is known for its attention to detail and ability to address complex technical issues. Their team is well-versed in Microsoft 365 and offers tailored support to enhance users' experiences. By working closely with clients, they ensure their IT systems are both secure and efficient.

Impact Computing adheres to relevant UK standards, including UK GDPR and Cyber Essentials, to maintain high levels of data security. They proactively manage systems, allowing clients to focus on their core business without worrying about IT problems. This MSP's dedication to reliability and communication strengthens their partnerships with clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (6 clients mention this)
  • Reliable uptime and ongoing support (6 clients mention this)
  • Friendly, supportive team (14 clients mention this)

What clients say about this company

Clients frequently express their appreciation for the thoroughness and professionalism shown by this managed IT services provider. Many have noted how the team's expertise dramatically streamlined the resolution of complex issues. Users often feel relieved after engaging with their support, finding the service to be a significant improvement over previous experiences.

Feedback highlights the reliability and support offered by Impact Computing. Customers indicate that they can count on prompt responses and effective solutions, which helps to maintain uptime. The team's empathy and commitment to understanding client needs further enhance their reputation as a trusted IT partner.

This IT support company maintains strong relationships with clients through proactive communication and dedicated support. Reviewers commonly mention the friendly and knowledgeable staff. Overall, clients highly recommend this MSP for their efficient handling of IT challenges and their outstanding support approach.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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