IT247

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: 7, Riversway Business Village, Navigation Way Preston, England

Overview

IT247 is a managed IT services provider based in Preston, England. This IT support company primarily serves small to medium-sized enterprises, charities, and educational institutions across the UK. They focus on delivering reliable IT support, ensuring client security, and maintaining effective communication.

This MSP offers various services, including technical support and cybersecurity solutions. By addressing clients' IT needs, they help businesses maintain productivity and minimise disruptions while adhering to UK regulations and best practices for data protection and security.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 client mentions this)
Responsive to tickets and requests (1 client mentions this)
Friendly, supportive team (3 clients mention this)
Emphasis on security and data protection (2 clients mention this)

What clients say about this company

Clients often highlight the responsiveness and technical expertise of IT247. Many have expressed their appreciation for the team's quick responses to requests and their ability to resolve issues efficiently, often within the same day.

Feedback also notes the company's commitment to security and value for money. This managed IT services provider has been recognised for their empathetic approach, going above and beyond to assist clients while ensuring their IT environments remain secure and cost-effective.

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Business Details

Address

7, Riversway Business Village, Navigation Way
Preston, England

Phone: +441772369247

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Map / Directions

Hours

Now Closed

Monday	08:30 AM - 05:00 PM
Tuesday	08:30 AM - 05:00 PM
Wednesday	08:30 AM - 05:00 PM
Thursday	08:30 AM - 05:00 PM
Friday	08:30 AM - 05:00 PM
Saturday	08:30 AM - 05:00 PM
Sunday	08:30 AM - 05:00 AM