Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Rated 4.80 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (1 client mentions this)
• ✓ Reliable uptime and ongoing support (3 clients mention this)
• ✓ Friendly, supportive team (4 clients mention this)
• ✓ Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the smooth service transitions provided by Via Wire Ltd. They often mention how the team successfully manages the process of switching broadband and phone services, ensuring minimal disruption. This feedback highlights the company's focus on effective project delivery.

The empathy and support from the staff are also frequently noted by clients. For instance, one client stressed how the team helped them establish a secure WiFi network, which greatly improved their ability to conduct online meetings. This indicates a strong customer service ethos within the company.

Reliability is a key theme in client feedback. Many express a sense of confidence in the support they receive, stating that Via Wire Ltd has been a dependable partner in managing their IT needs. This reassuring reception underscores the company's commitment to providing a stable and secure IT environment for its clients.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
• Q How do we log backup activity to satisfy ICO requirements? Keeping detailed logs of your backup activity is essential for UK businesses to manage data risks and meet ICO expectations under UK GDPR. Learn practical steps to ensure your backups are properly re… Backup Backup & Disaster Recovery
• Q How do I fix email delays caused by network problems? Email delays often stem from network issues that disrupt communication and productivity. Understanding common causes and practical checks can help UK SMEs reduce delays and maintain smooth business o… Network Network Management
• Q How can I secure our VoIP system against phone hacking? Protect your business phone system from hacking by enforcing strong access controls, monitoring call activity, and ensuring your VoIP provider follows robust security practices. SME Small Business
• Q How do I secure our VoIP calls on the business network? Securing your business VoIP calls protects sensitive conversations, prevents fraud, and helps maintain compliance with UK data protection standards. Network Network Management

Business Details