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Overview

Smart CT is a managed IT services provider based in Reading, England. This IT support company focuses on delivering reliable technology solutions to small and medium-sized enterprises (SMEs), educational institutions, charities, and professional services across the UK. Their services include network management, cybersecurity, and proactive IT support, helping clients improve their operational efficiency.

This MSP prioritises clear communication and strong relationships with clients. They ensure that businesses have the right technology in place, allowing for smooth day-to-day operations. Smart CT adheres to UK GDPR regulations and focuses on delivering secure and efficient IT solutions to meet the specific needs of their customers.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8 Google Rated 4.80 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (3 clients mention this)

What clients say about this company

Clients often express their appreciation for the thorough and efficient service provided by Smart CT. Feedback highlights the professionalism and attention to detail displayed by their team, particularly during site visits and issue resolution. Customers feel confident that their IT challenges are handled with care and expertise.

Many clients also commend the strong interpersonal skills of the staff at this IT support company. Their team members are noted for being approachable and helpful, fostering a positive working relationship. Overall, clients appreciate the commitment to resolving issues promptly while keeping communication clear and respectful.

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Business Details

Hours

Now Closed

Monday08:00 AM - 06:00 PM
Tuesday08:00 AM - 06:00 PM
Wednesday08:00 AM - 06:00 PM
Thursday08:00 AM - 06:00 PM
Friday08:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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