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Overview

LaneSystems Ltd is a managed IT services provider based in Stockton-on-Tees, England. This IT support company primarily serves small to medium-sized enterprises (SMEs), charities, and professional service organisations, helping them manage and enhance their IT systems.

This MSP focuses on delivering reliable IT support, ensuring that clients' operations run smoothly and securely. They adhere to UK regulations, including UK GDPR and Cyber Essentials, providing peace of mind for businesses that prioritise data protection and operational efficiency.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.7 Google Rated 4.70 out of 5 on Google

Review Highlights

  • Friendly, supportive team (1 client mentions this)

What clients say about this company

Clients appreciate the professionalism and efficiency of this managed IT services provider. Feedback highlights the reliability of the service and how LaneSystems Ltd effectively addresses their IT needs.

This IT support company is recognised for its empathetic approach and commitment to clear communication. Clients often express a desire to recommend their services due to the consistent positive experiences they've had.

Questions business owners often ask at this stage

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Business Details

Hours

Now Closed

Monday07:00 AM - 06:00 PM
Tuesday07:00 AM - 06:00 PM
Wednesday07:00 AM - 06:00 PM
Thursday07:00 AM - 06:00 PM
Friday07:00 AM - 06:00 PM
SaturdayClosed
SundayClosed

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