NGL Technology
Overview
NGL Technology is a managed IT services provider based in Stoke-on-Trent, England. This IT support company focuses on delivering clear, reliable, and professional IT support tailored to the needs of small to medium-sized enterprises, charities, and educational institutions. Their expertise lies in troubleshooting, technical assistance, and proactive IT management.
By prioritising effective communication and practical solutions, this MSP helps clients navigate the complexities of technology with ease. They maintain high standards of service, adhering to vital UK regulations and best practices, which ensures the security and reliability of their IT services.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Strong technical expertise (1 client mentions this)
- Reliable uptime and ongoing support (1 client mentions this)
- Friendly, supportive team (5 clients mention this)
What clients say about this company
Clients appreciate the straightforward approach of NGL Technology, noting that their explanations of IT processes are easy to understand, even for those who are not very tech-savvy. The personalised support they provide has earned them strong recommendations from satisfied customers.
Feedback often highlights the company's reliability and responsiveness. Clients feel reassured knowing that NGL Technology is always ready to assist with troubleshooting and that they can count on consistent service to keep their operations running smoothly.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
- Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
Business Details
Hours
| Monday | 08:30 AM - 05:30 PM |
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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