Capella IT Support & Solutions
Overview
Capella IT Support & Solutions is a managed IT services provider based in Sunderland, England. This IT support company focuses on delivering reliable IT solutions to a range of clients, including small to medium-sized enterprises, charities, and professional services.
This MSP offers a variety of services, such as data backup, IT support, and server support. They prioritise the integration of physical server support with cloud-based solutions, creating seamless systems that enhance productivity and security for their clients.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Strong technical expertise (2 clients mention this)
- Friendly, supportive team (2 clients mention this)
What clients say about this company
Clients often commend this IT support company for its efficient and professional service. They appreciate the team's quick response times and the quality of support, which instils confidence in their ability to meet IT needs.
Feedback highlights Capella IT's commitment to understanding client requirements and providing tailored solutions. Their dedication to maintaining smooth operations allows clients to work effectively without disruptions, even during challenging times.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
- Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
Business Details
Hours
| Monday | 08:30 AM - 05:00 PM |
| Tuesday | 08:30 AM - 05:00 PM |
| Wednesday | 08:30 AM - 05:00 PM |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:30 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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