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Overview

Abtec Managed IT is a provider of managed IT services based in Wigan, England. This IT support company specialises in offering reliable IT solutions to a variety of clients, including small and medium-sized enterprises, charities, and educational institutions. Their main focus is to enhance IT reliability and security while ensuring effective communication and support for their clients.

This managed IT services provider helps organisations by managing their IT infrastructure and offering tailored support. They are committed to maintaining high standards that align with UK regulations, including GDPR, and are dedicated to providing a professional, respectful service in all client interactions.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review highlights are not yet available for this provider.

What clients say about this company

Clients appreciate the professionalism and respect displayed by the team from this IT support company. Feedback highlights their dedication to delivering quality service when working on-site, which has earned them a positive reputation among those they serve.

This managed IT services provider is recommended for their excellent staff and their attention to detail in handling IT matters. Overall, clients value the dependable support and expertise offered, which helps them focus on their core activities without the worry of IT issues.

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Business Details

Hours

Now Closed

Monday08:30 AM - 04:30 PM
Tuesday08:30 AM - 04:30 PM
Wednesday08:30 AM - 04:30 PM
Thursday08:30 AM - 04:30 PM
Friday08:30 AM - 04:30 PM
SaturdayClosed
SundayClosed

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