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Rom and Ram

Backup & Disaster Recovery Hardware & Device Support IT Support & Help Desk

Overview

Rom and Ram is a managed IT services provider located in Wirral, England. They specialise in offering comprehensive IT support, including data recovery, PC repairs, and ongoing IT services. This IT support company primarily serves small to medium-sized enterprises (SMEs), charities, and educational institutions across the UK.

This MSP focuses on delivering reliable solutions to various IT challenges, ensuring that clients can operate smoothly and securely. Their commitment to transparency and effective communication helps clients feel informed and supported throughout the process.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (2 clients mention this)
  • Friendly, supportive team (2 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients have praised Rom and Ram for their quick response times and efficient service. Many have shared positive experiences regarding the timely repair of devices, illustrating the dedication to high-quality support offered by this IT support company.

Feedback often highlights the company's honesty and reliability, with clients feeling confident in the service provided. Their focus on security and meticulous work has earned them a reputation as a trustworthy partner for various IT needs.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Hardware & Device Support

Business Details

Hours

Now Closed

Monday09:00 AM - 06:00 PM
Tuesday09:00 AM - 06:00 PM
Wednesday09:00 AM - 06:00 PM
Thursday09:00 AM - 06:00 PM
Friday09:00 AM - 06:00 PM
Saturday09:00 AM - 06:00 PM
SundayClosed

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