Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Rated 5.00 out of 5 on Google

Review Highlights

• ✓ Strong technical expertise (2 clients mention this)
• ✓ Reliable uptime and ongoing support (3 clients mention this)
• ✓ Responsive to tickets and requests (1 client mentions this)
• ✓ Friendly, supportive team (10 clients mention this)

What clients say about this company

Clients consistently express satisfaction with the support they receive from Genius IT Solutions. Many have described their experience as one of the best they have encountered in working with a business. The team's ability to handle complex IT issues quickly has been particularly noted, leading to high levels of trust and approval.

The responsiveness of this IT support company is frequently highlighted in client feedback. Customers appreciate the promptness with which inquiries are addressed, often stating that their needs are prioritised and resolved swiftly. This level of service helps build a strong, dependable relationship between the firm and its clients.

Overall, clients feel a sense of confidence and relief when working with Genius IT Solutions. The team's dedication to meeting tight deadlines and supporting varied IT requirements allows clients to focus on their everyday operations. This positive feedback underscores the company's commitment to delivering effective and empathetic IT solutions.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

• Q Should our VoIP provider complete a security questionnaire before onboarding? Having your VoIP provider complete a security questionnaire before onboarding helps UK SMEs assess risks, protect sensitive data, and ensure compliance with regulations like UK GDPR. SME Security
• Q Is it worth upgrading our Wi-Fi for better coverage? Improving your Wi-Fi coverage can boost staff productivity, reduce downtime, and strengthen security—key factors for UK SMEs managing daily operations and compliance. IT Support & Help Desk SME
• Q What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
• Q How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
• Q How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
• Q How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management

Business Details