Genius IT Solutions
Overview
Genius IT Solutions is a managed IT services provider located in York, England. They focus on delivering reliable IT support to a variety of clients, including small and medium-sized enterprises, charities, and educational institutions. This IT support company helps clients with a range of services such as IT support, email hosting, Office 365, website design, and network connectivity.
The firm is recognised for its quick response times and the quality of its customer service. Clients often highlight the team's empathy and understanding when addressing IT challenges. This managed IT services provider aims to reduce stress for its clients, ensuring that their IT needs are met efficiently and effectively.
In addition to its robust IT support, Genius IT Solutions demonstrates a commitment to security and compliance. The firm adheres to UK GDPR guidelines and holds appropriate certifications, which align with national standards for IT security. Their approach allows businesses to focus on their core activities while leaving IT management to skilled professionals.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Strong technical expertise (2 clients mention this)
- Reliable uptime and ongoing support (3 clients mention this)
- Responsive to tickets and requests (1 client mentions this)
- Friendly, supportive team (10 clients mention this)
What clients say about this company
Clients consistently express satisfaction with the support they receive from Genius IT Solutions. Many have described their experience as one of the best they have encountered in working with a business. The team's ability to handle complex IT issues quickly has been particularly noted, leading to high levels of trust and approval.
The responsiveness of this IT support company is frequently highlighted in client feedback. Customers appreciate the promptness with which inquiries are addressed, often stating that their needs are prioritised and resolved swiftly. This level of service helps build a strong, dependable relationship between the firm and its clients.
Overall, clients feel a sense of confidence and relief when working with Genius IT Solutions. The team's dedication to meeting tight deadlines and supporting varied IT requirements allows clients to focus on their everyday operations. This positive feedback underscores the company's commitment to delivering effective and empathetic IT solutions.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- How do we keep logs and access controls to satisfy ICO guidance? Proper logging and access controls are key to meeting ICO guidance, helping UK SMEs protect data, reduce cyber risk, and stay audit-ready. ICO IT Consulting & vCIO
- How do I handle call recording compliantly with ICO guidance? Handling call recordings properly is essential for UK businesses to comply with ICO guidance and data protection laws, helping protect customer trust and reduce regulatory risks. ICO Small Business
- Which is better for email security: Microsoft 365 built-in tools or third-party apps? Choosing between Microsoft 365's built-in email security and third-party apps depends on your business's risk profile, compliance needs, and IT management capacity. A layered approach often offers st… Microsoft 365 & Email Security
- What happens if a staff member loses their work mobile? Losing a work mobile can expose your business to data breaches and downtime. Learn practical steps UK SMEs should take to secure data, maintain compliance, and minimise disruption. Cybersecurity Small Business
- How do I check if a potential supplier meets Cyber Essentials standards? To ensure your IT supplier meets Cyber Essentials standards, request their current certification, understand the level they hold, and ask targeted questions about their security practices to reduce c… Cyber Essentials Cybersecurity
- How often should we test our disaster recovery plan? Regularly testing your disaster recovery plan ensures your UK SME can quickly recover from IT incidents, minimising downtime, data loss, and compliance risks. Backup & Disaster Recovery Small Business
Business Details
Hours
| Monday | 09:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Need different expertise? Explore more providers with the skills you need.
Security, networking, cloud, backups—whatever your priorities, compare specialists near you.