Support Guides

Learn about managed IT topics for British businesses and quickly jump to providers who offer each service.

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IT Consulting & vCIO

Do we need proof of Cyber Essentials when bidding for public sector work?

Many UK public sector contracts require Cyber Essentials certification to demonstrate basic cybersecurity standards. Preparing for this involves practical IT security checks and working with an experienced IT partner to meet compliance and reduce cyber risk.

Cyber Essentials Cybersecurity IT Consulting & vCIO SME Small Business UK

How do IT consultants help fix lost passwords and account lockouts?

IT consultants help UK SMEs quickly and securely resolve lost passwords and account lockouts, reducing downtime and protecting business data while supporting compliance with data protection standards.

IT Consulting & vCIO SME Small Business UK

How do I know if my SME needs a virtual CIO?

A virtual CIO (vCIO) provides strategic IT leadership tailored for SMEs, helping align technology with business goals while managing risks like downtime, cyber threats, and compliance challenges.

IT Consulting & vCIO SME Small Business UK

When should we bring in IT consultants for Microsoft 365 issues?

Knowing when to involve IT consultants for Microsoft 365 issues helps UK SMEs reduce downtime, improve security, and maintain compliance with data protection standards.

IT Consulting & vCIO SME Small Business UK

What IT policies should we have for staff using mobiles and laptops?

Clear IT policies for mobiles and laptops help UK SMEs protect data, reduce cyber risks, and meet compliance requirements while supporting flexible working.

IT Consulting & vCIO SME Small Business UK

Which is better for device management: in-house or outsourced IT?

Choosing between in-house and outsourced device management affects your business's security, productivity, and compliance—here's what UK SMEs need to consider.

IT Consulting & vCIO SME Small Business UK

How do IT consultants help with ransomware protection for SMEs?

IT consultants help UK SMEs protect against ransomware by implementing security measures, staff training, and recovery plans that reduce downtime, data loss, and compliance risks.

IT Consulting & vCIO SME Small Business UK

Is it worth paying for IT advice to improve our network reliability?

Reliable networks are essential for UK SMEs to avoid downtime, protect data, and meet compliance. Professional IT advice helps identify risks and implement practical improvements.

IT Consulting & vCIO Network SME Small Business UK

What happens if we don't have proper backups in place?

Without proper backups, UK SMEs risk data loss, downtime, and compliance issues. Learn practical steps to safeguard your business and ensure quick recovery.

IT Consulting & vCIO SME Small Business UK

What help can a vCIO provide with Microsoft 365 email and file sharing?

A vCIO guides UK SMEs in securely managing Microsoft 365 email and file sharing, reducing downtime and data risks while supporting compliance and productivity.

IT Consulting & vCIO SME Small Business UK

Is it worth paying for IT advice if we have just 10 staff?

Even small UK businesses with around 10 staff benefit from professional IT advice to reduce downtime, strengthen cybersecurity, and meet compliance requirements.

IT Consulting & vCIO SME Small Business UK

How do I make sure our email is secure against phishing attacks?

Phishing attacks pose a serious threat to UK SMEs, but by implementing email authentication, multi-factor authentication, staff training, and strong IT management, you can significantly reduce your risk and protect your business data.

IT Consulting & vCIO SME Small Business UK

When should an SME consider ISO 27001 for information security?

UK SMEs should consider ISO 27001 when they need a structured way to manage information security risks, protect sensitive data, and meet compliance or customer expectations.

ISO 27001 IT Consulting & vCIO SME Security Small Business UK

Should we ask our suppliers for their Cyber Essentials or ISO 27001 status?

Checking your suppliers' Cyber Essentials or ISO 27001 status helps ensure they follow recognised cybersecurity standards, reducing risks to your business and data.

Cyber Essentials Cybersecurity ISO 27001 IT Consulting & vCIO SME Small Business UK

Should we hire IT consulting or handle IT internally?

Choosing between internal IT management and external consulting involves weighing your team's skills against the benefits of expert guidance on security, compliance, and business continuity.

IT Consulting & vCIO SME Small Business UK

Do we need a vCIO to manage staff working from home securely?

A virtual CIO (vCIO) helps UK SMEs manage the security and compliance challenges of home working by providing strategic IT oversight and practical controls.

IT Consulting & vCIO SME Small Business UK

Should we get IT help for setting up multi-factor authentication?

Multi-factor authentication (MFA) is a vital security measure that can protect your UK SME from cyber risks, but setting it up properly requires expert help to avoid disruption and ensure compliance.

IT Consulting & vCIO SME Small Business UK

How do we keep logs and access controls to satisfy ICO guidance?

Proper logging and access controls are key to meeting ICO guidance, helping UK SMEs protect data, reduce cyber risk, and stay audit-ready.

ICO IT Consulting & vCIO SME Small Business UK

How can a vCIO improve our slow office Wi-Fi setup?

A vCIO can identify why your office Wi-Fi is slow or unreliable and recommend targeted upgrades that improve speed, security, and compliance, helping your UK SME run more smoothly.

IT Consulting & vCIO SME Small Business UK

How can IT consultants support us with supplier security questionnaires?

IT consultants help UK SMEs respond confidently to supplier security questionnaires by clarifying technical questions, verifying security controls, and improving compliance readiness.

IT Consulting & vCIO SME Security Small Business UK

Should we get remote IT support or visit onsite for common issues?

Choosing between remote IT support and onsite visits depends on your business needs, with remote fixes often quicker and onsite help essential for hardware issues; understanding this balance helps reduce downtime and maintain compliance.

IT Consulting & vCIO SME Small Business UK

What are the basics of IT audit readiness for a small business?

Being ready for an IT audit means organising your systems and security so you can confidently meet compliance and protect your business from downtime, data loss, and cyber risks.

IT Consulting & vCIO SME Small Business UK

What practical steps do we need for UK GDPR compliance on IT?

Practical IT steps for UK GDPR compliance help protect personal data, reduce cyber risks, and maintain customer trust in your small or medium-sized business.

IT Consulting & vCIO SME Small Business UK UK GDPR

What does a vCIO do to help with PCI DSS requirements for card payments?

A vCIO helps UK SMEs align their IT systems and policies with PCI DSS requirements, reducing cyber risks and supporting smooth, compliant card payment processing.

IT Consulting & vCIO PCI DSS SME Small Business UK

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IT Consulting & vCIO

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