Support Guides

Learn about managed IT topics for British businesses and quickly jump to providers who offer each service.

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Servers & Infrastructure

What's the best way to back up data on a small business server?

Reliable backups for your small business server are vital to prevent costly downtime, data loss, and compliance issues. Learn practical steps to secure your data and ensure quick recovery.

SME Servers & Infrastructure Small Business UK

What simple steps reduce security risks on small business servers?

Securing your small business servers is essential to prevent downtime, data loss, and compliance issues. Simple steps like updating software, using strong passwords, restricting access, and regular backups can significantly reduce risks.

SME Security Servers & Infrastructure Small Business UK

Can server downtime affect our ICO compliance status?

Server downtime can indirectly affect your ICO compliance by increasing risks around data availability and security. Practical steps like regular backups, access controls, and clear incident plans help UK SMEs reduce these risks.

ICO SME Servers & Infrastructure Small Business UK

How do I know when to upgrade our business server?

Upgrading your business server is crucial when performance slows, security updates stop, or compliance risks grow; recognising these signs early helps maintain productivity and protect your data.

SME Servers & Infrastructure Small Business UK

How do I manage access control for servers with remote workers?

Effective access control for servers is vital when staff work remotely, helping UK SMEs reduce cyber risks, maintain compliance, and protect business data.

SME Servers & Infrastructure Small Business UK

Do we need a server if most staff work from home?

Even with most staff working from home, having a central server or cloud infrastructure remains vital for secure data storage, collaboration, and compliance in UK SMEs.

SME Servers & Infrastructure Small Business UK

Should I keep servers on-site or use cloud services?

Choosing between on-site servers and cloud services affects your business's security, compliance, and uptime. Here's what UK SMEs should consider to make the best decision.

Cloud SME Servers & Infrastructure Small Business UK

Is it worth investing in a dedicated server for my SME?

A dedicated server offers UK SMEs greater control and security over their IT infrastructure but requires careful management to avoid downtime and compliance risks. Evaluate your needs and consult a trusted IT provider before investing.

SME Servers & Infrastructure Small Business UK

Can slow laptops affect server performance for staff working remotely?

Slow laptops used by remote staff can indirectly impact server access and overall IT performance, affecting productivity and security for UK SMEs.

SME Servers & Infrastructure Small Business UK

How can I prepare our IT infrastructure for a Cyber Essentials audit?

Preparing your IT infrastructure for a Cyber Essentials audit involves securing your systems against common cyber threats to protect your business and meet UK compliance standards.

Cyber Essentials Cybersecurity SME Servers & Infrastructure Small Business UK

How do I keep server access safe when staff use mobiles remotely?

Allowing staff to access servers remotely via mobiles increases convenience but also cyber risk; practical steps like multi-factor authentication, VPNs, and device management help UK SMEs keep access secure and compliant.

SME Servers & Infrastructure Small Business UK

When should we consider replacing ageing server hardware?

Ageing servers can slow down your business and increase cyber risks. Learn when to consider replacing them to protect productivity, data, and compliance.

SME Servers & Infrastructure Small Business UK

Is it better to rent or buy servers for a small charity?

Small UK charities must weigh the pros and cons of renting versus buying servers, balancing costs, security, and compliance to protect data and maintain smooth operations.

SME Servers & Infrastructure Small Business UK

How do I check if our server setup meets NCSC good practice?

Checking your server setup against NCSC good practice helps protect your business from cyber risks and downtime by ensuring secure configurations, access controls, and reliable backups.

NCSC SME Servers & Infrastructure Small Business UK

What happens if our server crashes without a backup?

A server crash without a backup can cause serious data loss and downtime for UK SMEs, impacting productivity, customer trust, and compliance. Understanding the risks and ensuring reliable backups are essential steps to protect your business.

Backup SME Servers & Infrastructure Small Business UK

Do we need to answer supplier security questionnaires about our servers?

UK small businesses often need to answer supplier security questionnaires about their servers to demonstrate strong protection of data and systems, which supports compliance and customer trust.

SME Security Servers & Infrastructure Small Business UK

What practical steps help servers comply with ISO 27001?

Helping your servers meet ISO 27001 involves practical controls like access management, backups, patching, and monitoring to reduce cyber risk and support compliance for UK SMEs.

ISO 27001 SME Servers & Infrastructure Small Business UK

Should we monitor server activity to spot ransomware early?

Monitoring server activity helps UK SMEs detect ransomware early, reducing downtime, data loss, and compliance risks. Learn practical steps and questions to ask your IT provider.

SME Servers & Infrastructure Small Business UK

How often should server software be updated for security compliance?

Regularly updating your server software is vital to protect your UK business from cyber risks, reduce downtime, and meet compliance expectations. Aim to apply security patches promptly and work with your IT provider to maintain a reliable update process.

SME Security Servers & Infrastructure Small Business UK

Should multi-factor authentication be used for server access?

Multi-factor authentication adds essential security for server access, helping UK SMEs protect critical data, reduce cyber risks, and meet compliance expectations.

SME Servers & Infrastructure Small Business UK

Do we need a separate server for email security?

You don't usually need a separate server for email security; instead, focus on effective protection through software or cloud services that reduce cyber risks and support compliance.

SME Security Servers & Infrastructure Small Business UK

What's the difference between server backups and device backups?

Server backups protect central business data and systems, while device backups safeguard individual computers; both are crucial for reducing downtime, data loss, and compliance risks in UK SMEs.

SME Servers & Infrastructure Small Business UK

How can I improve slow Wi-Fi affecting our server access?

Slow Wi-Fi can disrupt staff productivity and risk data integrity when accessing your server. Practical checks and upgrades can improve performance and security for UK SMEs.

SME Servers & Infrastructure Small Business UK

How detailed should our server security answers be in tenders?

Providing clear, detailed information about your server security in tenders helps UK SMEs demonstrate risk management, compliance readiness, and business continuity to potential clients.

SME Security Servers & Infrastructure Small Business UK

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Servers & Infrastructure

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