How can I tell if our network is ready for a Cyber Essentials audit?

Updated

Before your business can successfully complete a Cyber Essentials audit, it's important to know whether your network is set up to meet the scheme's basic cybersecurity requirements. Simply put, you need to confirm that your IT environment has the right controls in place to protect against common cyber threats such as malware, unauthorised access, and data breaches.

Getting this right matters because failing a Cyber Essentials audit can leave your organisation exposed to cyber risks that cause costly downtime, loss of sensitive data, and damage to your reputation. For many UK SMEs, especially those handling customer data or working with government contracts, Cyber Essentials is not just a nice-to-have but a practical step towards compliance with UK GDPR and the Data Protection Act 2018. It also reassures customers and partners that you take cybersecurity seriously.

How a typical SME might approach this

Consider a UK-based company with around 50 staff that recently decided to pursue Cyber Essentials certification to meet supplier requirements. Their IT provider conducted an initial review and found that while they had basic antivirus software, their network lacked multi-factor authentication (MFA) for remote access and did not have formal patch management processes. The provider helped the business implement MFA, set up automated updates for operating systems and applications, and improved firewall configurations. This preparation not only made the audit smoother but also reduced the risk of ransomware and unauthorised access.

Checklist: How to tell if your network is ready for Cyber Essentials

  • Ask your IT provider: Do we have a properly configured firewall that blocks unauthorised inbound and outbound traffic?
  • Check antivirus and anti-malware: Is up-to-date software installed on all devices, and are scans running regularly?
  • Review user access controls: Are user accounts managed with strong passwords and multi-factor authentication, especially for remote or administrative access?
  • Patch management: Are operating systems and applications regularly updated with security patches, ideally through automated processes?
  • Secure configuration: Are default passwords changed, unnecessary services disabled, and network devices configured according to best practices?
  • Backup procedures: Are critical data and system backups performed regularly, stored securely offsite, and tested for restoration?
  • Logging and monitoring: Are security events logged and reviewed to detect unusual activity?
  • Supplier and device management: Do you have records of all connected devices and third-party services, with security assessments where relevant?

Next steps for your business

Preparing for a Cyber Essentials audit involves more than ticking boxes; it's about building a resilient IT environment that supports your business goals and compliance needs. If you're unsure whether your current network setup meets these requirements, it's wise to engage a trusted managed IT provider or IT advisor who understands the Cyber Essentials framework and can guide you through practical improvements. This approach helps ensure your business is not only audit-ready but better protected against everyday cyber threats.

Tools & software for this topic

Not ready to change IT providers yet? These buying guides walk through tools your team can use to improve things on your own.

We may earn a small commission if you sign up with any of these tools and services, at no extra cost to you. We only feature tools that are appropriate for British businesses like yours.

Tools you can try right away

These tools line up with the topics in this guide and are commonly used by small and mid-sized businesses.

AnyDesk

Best for: Best for UK SMEs needing fast, reliable remote support with low latency

Secure remote access and support for flexible SME working

AnyDesk is commonly used for remote desktop access and support, offering smooth connections even on low bandwidth. It is often chosen by SMEs for its ease of use and quick setup, helping reduce downtime and support delays.

ConnectWise ScreenConnect

Best for: Best for UK SMEs needing detailed session control and customisation in remote support

Secure remote access and support for UK SMEs with flexible control

ConnectWise ScreenConnect is commonly used for remote support and secure access to devices. It offers detailed session management and customisation options, helping UK SMEs maintain control while supporting remote or hybrid teams efficiently.

ExpressVPN

Best for: Best for UK SMEs needing straightforward VPN with strong privacy focus

Secure and reliable VPN for flexible remote and office access

ExpressVPN is commonly used by small businesses to secure internet connections and protect data when working remotely or on public networks. It offers fast speeds and a simple app, helping teams maintain productivity without complex setup.

GoTo Resolve (GoToAssist)

Best for: Best for UK SMEs needing combined remote support and secure VPN in one platform

Reliable remote support and VPN access for UK SMEs

GoTo Resolve (GoToAssist) is commonly used for remote IT support and secure VPN connections. It offers straightforward tools for troubleshooting and remote access, helping reduce downtime and support costs. Many organisations use it to maintain secure connections while assisting remote or hybrid teams.

GoodAccess

Best for: Best for UK SMEs needing straightforward VPN setup with cloud-based control

Secure remote access with easy management for hybrid teams

GoodAccess is a cloud-managed VPN solution commonly used by SMEs to secure remote and hybrid working. It offers simple deployment and centralised access control, helping reduce risk and maintain productivity without complex IT overhead.

Hotspot Shield for Business

Best for: Best for UK SMEs needing straightforward VPN protection with easy client setup

Secure VPN access to protect business data and support remote work

Hotspot Shield for Business is a VPN service commonly used to secure internet connections and protect sensitive data. It offers fast connection speeds and supports multiple device types, making it suitable for small teams with mixed device environments.

Need hands-on help?

If you’d rather have a provider handle this for you, here are firms that work on Network Management in United Kingdom.

Top firms for Network Management
OrderWork Limited
Dunstable, England

Overview

OrderWork Limited is a managed IT services provider based in Dunstable, England. This company focuses on delivering reliable IT solutions to a range of clients, including small and medium-sized enterprises (SMEs) and charities. Their services are designed to improve the efficiency and security of IT infrastructures, ensuring that clients can focus on their core operations.

This IT support company is known for its commitment to excellent customer service. They prioritise clear communication and deliver prompt responses to client needs. With services such as WiFi installation and technical support, they help clients navigate the complexities of technology while maintaining high standards of professionalism and efficiency.

What clients say about this company

Clients appreciate the responsiveness of this managed IT services provider. Many have noted the prompt arrival of engineers, friendly staff, and the thoroughness of service. They often express gratitude for the company's dedication to addressing all questions and ensuring that the installation process runs smoothly.

The feedback highlights the company's emphasis on transparency and organisation. Customers find the onboarding process streamlined and informative, with regular updates via text and email. This efficiency, combined with knowledgeable staff, has led to high levels of client satisfaction and repeat business.

4.4★
Novatech
Portsmouth, England

Overview

Novatech is a managed IT services provider based in Portsmouth, England. This IT support company focuses on delivering practical solutions for small and medium-sized enterprises, charities, and education sectors across the UK. They specialise in computer building and IT support, aiming to enhance the operational efficiency of their clients.

This MSP helps clients by simplifying complex processes and offering clear guidance in selecting technology tailored to their needs. With a commitment to professionalism and organisation, Novatech ensures reliable service delivery, timely product availability, and customisable options without unnecessary software bloat. They adhere to UK GDPR and other relevant security standards to maintain data protection and privacy.

What clients say about this company

Clients appreciate Novatech for their clear communication and efficient processes. Customers have found it easy to understand their offerings, and they often receive products ahead of schedule, along with helpful support from knowledgeable staff during the purchasing process.

Feedback highlights the professionalism and expertise of the team at Novatech. Customers have noted the staff's ability to provide tailored recommendations and their efficiency in resolving issues, fostering a trustworthy relationship that encourages long-term partnerships.

4.2★
Geeks On Wheels
London, England

Overview

Geeks On Wheels is a managed IT services provider based in London, England. They specialise in offering a range of IT solutions to clients across various sectors, focusing particularly on small to medium-sized enterprises, charities, and educational institutions. This IT support company prides itself on dependable service that combines technical expertise with clear communication.

This MSP helps clients address common IT challenges, including connectivity issues, malware concerns, and remote access needs. Their technicians take the time to explain processes and provide tailored support to ensure clients fully understand their systems. With services informed by UK GDPR compliance and Cyber Essentials standards, they deliver solutions that prioritise security and reliability.

Geeks On Wheels also places an emphasis on user training and onboarding, helping clients optimise their technology. They aim to simplify complex tech issues for users, offering hands-on support whether in person or remotely. By focusing on customer satisfaction, this company builds lasting relationships with clients, ensuring their ongoing IT needs are consistently met.

What clients say about this company

Clients have expressed satisfaction with the service provided by Geeks On Wheels, noting their clear communication and effective problem-solving. Many appreciate the straightforward explanations given by technicians during in-home visits. This approach helps demystify technology for users, making IT services feel accessible and manageable.

Feedback highlights the thoroughness of the team, particularly when addressing issues such as malware and connectivity problems. Clients have reported that technicians are responsive and diligent, taking the time to ensure problems are fully resolved. This attention to detail reassures customers that their IT infrastructure is in capable hands.

The honesty and transparency of Geeks On Wheels have also been commended, as they provide clients with realistic assessments of their issues. Customers have noted that the team prioritises ethical service, often recommending cost-effective solutions rather than unnecessary add-ons. This trustworthy approach has fostered a strong sense of loyalty among clients.

4.8★
Solid Rock IT UK
London, England

Overview

Solid Rock IT UK is a managed IT services provider based in London, England. They focus on delivering reliable IT support and tailored solutions for a range of clients, including small and medium-sized enterprises, charities, and educational institutions. With a commitment to security, this IT support company helps clients navigate their IT challenges efficiently.

This MSP specialises in various areas, including cybersecurity, network cabling, and WiFi solutions. They aim to ensure that clients maintain robust IT systems while offering clear communication and thorough follow-up for all services. Solid Rock IT UK places a strong emphasis on delivering personalised support to meet the unique needs of each customer.

What clients say about this company

Clients appreciate the consistent follow-up and clear communication provided by this company. Many have noted the professionalism of their engineers, who demonstrate expertise when addressing issues related to hardware upgrades and system setups at clients' locations.

The company's dedication to thoroughness and transparency has also garnered positive feedback. Clients feel reassured by Solid Rock IT UK's honest approach and their ability to resolve IT issues promptly, helping them achieve necessary cybersecurity certifications and improve their network setups.

4.9★
Optima Computers
London, England

Overview

Optima Computers is a managed IT services provider based in London, England. This IT support company focuses on offering reliable IT solutions to a variety of clients, including small and medium-sized enterprises, charities, and professional services. Their aim is to ensure technology functions smoothly, helping organisations maintain productivity and efficiency.

This MSP provides a range of services, including IT support, data recovery, and WiFi solutions. They are known for their commitment to customer satisfaction, providing clear communication and timely assistance. With a strong emphasis on reliability and transparency, this company tailors its services to meet the specific needs of their clients while adhering to relevant standards such as UK GDPR and Cyber Essentials.

What clients say about this company

Clients often appreciate the personal and attentive service provided by Optima Computers. Many highlight the reliability and speed of their IT support, mentioning prompt responses to issues and effective resolutions. Positive experiences include efficient repairs and transparency regarding costs and procedures.

The commitment to customer care is frequently noted, with clients expressing gratitude for the patience and professionalism of the staff. This managed IT services provider has built a reputation for being friendly and approachable, making the technology-related challenges easier to face for their clients.

4.9★
Arden IT Ltd
Nottingham, England

Overview

Arden IT Ltd is a managed IT services provider based in Nottingham, England. This IT support company focuses on delivering reliable technology solutions to small and medium-sized enterprises, charities, and educational institutions across the UK. They are dedicated to helping clients with a range of IT needs, from hardware repairs to software updates and network management.

This MSP offers services such as virus removal, device upgrades, and Wi-Fi setup, ensuring that clients have the support needed to maintain efficient operations. With a commitment to professionalism and expertise, Arden IT Ltd prioritises clear communication and effective problem-solving, aiming to enhance their clients' overall experience with technology.

What clients say about this company

Feedback from clients frequently highlights the quick response times and impressive knowledge of the team at Arden IT. Many appreciate how friendly and professional the staff are, making clients feel comfortable while their issues are resolved efficiently. This level of service fosters trust and satisfaction.

Clients have also expressed their gratitude for the good value offered by Arden IT, often mentioning the affordability coupled with high-quality service. The company has successfully managed repairs and updates for various devices, leaving many clients feeling that they received excellent support and advice.

5.0★

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