Effectively managing the devices connected to your business network means keeping track of all laptops, desktops, mobile devices, printers, and other hardware that access your systems. This is essential to ensure these devices are secure, up to date, and operating correctly, which helps prevent interruptions and security breaches.
Why device management matters for UK SMEs
Without proper oversight, devices can become weak points in your network. Outdated software or unpatched vulnerabilities on a single device can allow cyber attackers to gain access, putting sensitive customer data and your business reputation at risk. Additionally, unmanaged devices can cause downtime if they fail or conflict with other systems, reducing staff productivity and potentially affecting customer service.
For example, a typical UK SME with around 50 employees might have a mix of company-owned and personal devices accessing the network. Without a clear inventory and control, IT staff may struggle to identify which devices need updates or to spot unauthorised access. A reliable IT partner would implement centralised device management tools to monitor and update devices automatically, enforce security policies like multi-factor authentication (MFA), and quickly isolate any compromised devices to reduce risk.
Key actions to manage your network devices effectively
- Maintain an accurate device inventory: Know exactly what hardware and software are connected to your network at all times.
- Ask your IT provider about device management solutions: Do they use Mobile Device Management (MDM) or Endpoint Detection and Response (EDR) tools?
- Ensure regular patching and updates: Confirm that all devices receive timely security updates and software patches.
- Check access controls: Review who can connect devices to your network and enforce strong password policies and MFA.
- Monitor device activity and logs: Ensure your IT provider can detect unusual behaviour or unauthorised devices promptly.
- Review backup and recovery procedures: Make sure critical data on devices is backed up securely and can be restored if needed.
- Include device management requirements in supplier contracts: For audit readiness, specify security standards like Cyber Essentials Plus or ISO 27001 compliance.
Next steps
Managing devices on your network is a foundational part of maintaining business continuity, protecting data, and meeting UK compliance expectations such as the Data Protection Act 2018 and ICO guidance. Discuss your current setup and challenges with a trusted managed IT provider or IT advisor who understands the specific needs of UK SMEs. They can help you implement practical device management strategies tailored to your business size and sector.