Overview
Smooth IT is a managed IT services provider based in Bristol, England. This IT support company focuses on delivering reliable technology solutions tailored to meet the specific needs of its clients. They typically work with small and medium-sized enterprises (SMEs), charities, and professional services organisations, helping them enhance their IT infrastructure and improve operational efficiency.
This MSP offers a range of services, including IT support, IT infrastructure management, and Office 365 migration. They also provide remote support to clients who require assistance with their IT systems. By maintaining open communication and a commitment to understand client requirements, this managed IT services provider works to ensure effective solutions and seamless operations.
Smooth IT adheres to important UK guidance and regulations, making sure their services align with standards like UK GDPR and Cyber Essentials. They prioritise responsiveness and reliability, ensuring clients feel supported at every stage. This focus on security and transparency builds trust, enabling a strong partnership with those they serve.
What clients say about this company
Clients of Smooth IT frequently highlight the company's responsiveness and professional approach. Many have expressed satisfaction with how the team tailors solutions to meet specific needs, demonstrating flexibility rather than offering one-size-fits-all options. The clear communication and thorough proposals have made the selection process easier for potential clients.
The firm's ability to resolve issues efficiently is a common theme in client feedback. Many users appreciate the team's friendly and approachable nature, as well as their expertise in addressing technical challenges. This IT support company is often seen as a vital partner in maintaining business continuity through reliable IT services.
Clients also commend Smooth IT for their dedication to onboarding and training. Many have noted how patient and supportive the staff are during setup processes, ensuring that clients understand how to use their new systems. This commitment to providing excellent support fosters long-lasting relationships between the company and its clients.