Overview
Bowland IT is a managed IT services provider based in Burnley, England. This IT support company offers a wide range of services tailored for businesses of various sizes, including SMEs, charities, and professional services. Their main focus areas are IT support, cybersecurity, data backup, and VoIP telephone systems, helping clients maintain smooth and secure operations.
This MSP is known for its prompt responses and knowledgeable engineers. They prioritise communication and ensure that they address their clients' issues effectively. By offering reliable IT support, they empower businesses to focus on their core activities without worrying about their technology infrastructure.
Additionally, Bowland IT aligns with important UK regulations such as UK GDPR and Cyber Essentials. They aim to provide security-focused solutions to protect sensitive data and enhance the overall security posture of their clients. Their approach ensures that businesses can operate confidently, knowing their IT needs are well-managed.
What clients say about this company
Clients often highlight the responsiveness and professionalism of Bowland IT's engineers. Many reviews mention the promptness in addressing issues and the courteous manner in which problems are resolved. The engineers are praised for their knowledge and ability to explain solutions clearly.
Bowland IT receives commendations for their empathetic support. Clients appreciate the patience and attention provided during technical assistance, especially when working on both Windows and Mac computers. This level of care fosters trust and reassurance among users.
The value offered by Bowland IT is frequently acknowledged by clients who have moved to monthly support contracts. They note a significant improvement in service quality and reliability. Many express satisfaction with the IT support and cybersecurity measures in place, indicating a strong belief in the company's commitment to their success.