Overview

Eitex IT Support is a managed IT services provider based in Castleford, England. They specialise in delivering comprehensive IT support tailored to the needs of small to medium-sized enterprises (SMEs), charities, and professional services. Their focus on reliable service ensures that clients can grow their operations without worrying about IT issues.

This IT support company offers a range of services, including IT support, Office 365 management, and SharePoint solutions. They emphasise customer satisfaction and communication, which is evident in their proactive approach to resolving issues quickly. By taking the time to understand client needs, they create tailored solutions that enhance productivity and security.

Eitex is dedicated to maintaining high standards of service and compliance, adhering to guidelines such as UK GDPR and Cyber Essentials. Their commitment to transparency and thorough work fosters strong relationships with clients. Many businesses trust this MSP to handle their IT needs efficiently and professionally.

What clients say about this company

Clients frequently praise Eitex for their proactive customer service and attention to detail. Feedback highlights the team's consistency in following up with clients and their dedication to ensuring complete satisfaction. This has established a high level of trust and reliability among their user base.

The onboarding process with Eitex is often described as seamless and efficient. Clients appreciate the clear communication during the transition, which helps in easing any concerns they may have regarding new IT support. Personalised training and assistance further support a smooth collaboration.

Overall, clients value the honesty and professionalism exhibited by Eitex. Many have noted that the team goes above and beyond to meet their requirements and promptly address any issues. This strong commitment to service demonstrates why many businesses choose to partner with this managed IT services provider.