Overview
Maintel London is a managed IT services provider based in London, England. This company focuses on delivering reliable IT support and services to small and medium-sized enterprises, charities, and professional services across the UK. Their main aim is to help clients improve their IT operations while ensuring data security and compliance with UK regulations.
This IT support company offers a range of managed services that include monitoring, maintenance, and strategic guidance for IT infrastructure. By understanding the unique needs of their clients, they strive to enhance operational efficiency and support effective communication. Their commitment to reliability and security is key to helping organisations meet their IT challenges.
What clients say about this company
Client feedback reflects a mixed experience with this managed IT services provider. While some have noted useful aspects of the service, there appear to be concerns about responsiveness and the effectiveness of their support team. Several clients have expressed frustration over delays and the inability to receive immediate assistance.
Overall, it seems that while this MSP has potential in delivering managed IT services, there are areas needing improvement to better meet client expectations. Ensuring prompt and effective communication could enhance the overall customer experience and address specific concerns raised by clients.