Overview
Lucid Networks is a managed IT services provider based in Manchester, England. They focus on delivering reliable IT support and infrastructure solutions primarily to small and medium-sized enterprises (SMEs), charities, and professional service firms across various sectors. By addressing the specific IT needs of their clients, this IT support company helps businesses enhance their operational efficiency and security.
This MSP offers a range of services, including technical support and compliance assistance, to ensure that businesses can thrive in an increasingly digital landscape. They work closely with clients to create tailored IT strategies that align with their goals. Their team is dedicated to maintaining stable and secure IT environments to support daily operations.
Lucid Networks also places a strong emphasis on security. They provide consultancy services designed to help clients achieve important certifications, such as Cyber Essentials Plus, and conduct thorough audits to safeguard sensitive data. This dedication to security and compliance makes them a trusted partner for many organisations.
What clients say about this company
Clients of this IT support company appreciate their responsive and proactive approach. Many have noted how swiftly Lucid Networks addresses IT issues, allowing businesses to rely on efficient solutions for their IT needs. This commitment to service is especially important for clients in critical sectors, such as finance.
The professionalism of the team is frequently highlighted in client feedback. Customers have praised the thoroughness and expertise displayed during support visits, often mentioning that the consultants provide clear insights and recommendations. This level of engagement builds trust and confidence among clients.
Security and compliance are also key themes in client satisfaction. Many users commend Lucid Networks for their detailed assessments and help with compliance requirements, which are essential for protecting sensitive information. Their guidance in navigating complex compliance landscapes reinforces their role as a valued IT partner.