Overview

Tech-Wales Ltd is a managed IT services provider based in Port Talbot, Wales. They offer a range of IT solutions tailored to meet the needs of small and medium-sized enterprises (SMEs), charities, and professional services across the UK. This IT support company focuses on delivering reliable services including IT support, help desk assistance, and remote access solutions.

This managed IT services provider understands the importance of seamless communication and proactive support. Their team works diligently to ensure that technology enhances business operations rather than disrupts them. By minimising downtime and maintaining smooth connectivity, they support clients in achieving their goals effectively.

Tech-Wales Ltd prioritises client satisfaction and adapts services to align with industry standards such as UK GDPR and ISO 27001. Their commitment to security and service delivery ensures that organisations can trust them with their IT management needs. This MSP has built a reputation for clear communication and understanding client concerns throughout every engagement.

What clients say about this company

Clients frequently commend Tech-Wales for their clarity and professionalism during transitions to their services. Many have reported a smooth experience when migrating from previous providers, highlighting the clear communication and comprehensive support they received. Users appreciate the empathy shown by the team at Tech-Wales, which enhances trust and collaboration.

Feedback has also emphasised the ability of this IT support company to deliver projects efficiently and effectively. Clients have shared success stories of reduced downtime and improved functionality after seeking help for their IT needs. The team's expertise in problem-solving has been particularly noted, providing reassurance to businesses during technology upgrades and system changes.

The responsive help desk of Tech-Wales is another standout feature that clients have praised. Many small business owners have expressed their satisfaction with the assistance they received for IT and Office 365 issues. This managed IT services provider's approachable team ensures that technology-related challenges are resolved quickly, allowing clients to focus on their core operations without unnecessary stress.