Overview
Tiedata Ltd - IT Support is a managed IT services provider based in Ripley, England. They focus on delivering a range of IT support services to various clients, including small and medium-sized enterprises, charities, and professional service firms. This MSP aims to enhance operational efficiency and security for their clients through reliable technology solutions.
This IT support company offers services such as IT Helpdesk, Firewalls and Data Security, Remote Systems Management, and Microsoft 365 support. Their team is dedicated to providing knowledgeable assistance and effective communication, ensuring that clients' IT needs are met promptly and thoroughly. Tiedata is committed to upholding industry standards, including UK GDPR compliance and Cyber Essentials, which speaks to their focus on security and data protection.
What clients say about this company
.Clients have expressed satisfaction with Tiedata's overall service, highlighting the efficiency and friendliness of the support team. Many appreciate the prompt response times and the team's willingness to help with various technical issues, stating that nothing is too much trouble for them.
However, some feedback suggests there is room for improvement in specific areas, such as staff consistency and product offerings. While the majority of experiences are positive, users have pointed out instances where delivered services did not fully meet their expectations. Overall, the feedback indicates a well-regarded IT support provider striving to meet client needs effectively.