Overview
Primary Technology is a managed IT services provider based in Bradford, England. They focus on delivering reliable IT support and solutions to a variety of clients, including small and medium-sized enterprises, educational institutions, and charities. This IT support company is committed to enhancing clients' IT infrastructure and ensuring that systems are secure and efficient.
This MSP offers a range of services, including technical support, IT infrastructure management, and WiFi solutions. Their team is known for its professionalism and expertise, working closely with clients to understand their specific needs. Through consistent communication and proactive support, they help clients successfully navigate their IT challenges.
With a strong focus on customer satisfaction, Primary Technology is dedicated to providing responsive and effective solutions. They are committed to maintaining high standards of service and compliance, which aligns with regulations such as the UK GDPR. Their approach not only improves IT performance but also fosters long-term relationships with clients across various sectors.
What clients say about this company
Clients often praise Primary Technology for their exceptional support and dedication. Many have noted the reliability of the service, remarking that their assigned account manager is always available to discuss needs and concerns. This consistent follow-up helps clients feel supported and valued.
The responsiveness of the team is a common highlight in client feedback. Users mention that their issues are resolved quickly and effectively, ensuring minimal disruption to their operations. The positive experiences shared by longstanding clients reflect the company's commitment to maintaining strong communication and effective issue resolution.
While there have been occasional concerns regarding emergency support, most feedback underscores the trust clients have in Primary Technology. They appreciate the tailored approaches and the team's willingness to go the extra mile. Overall, the feedback suggests a strong level of satisfaction with the services provided.
Backup & Disaster Recovery
Cloud Services
Cybersecurity
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