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Overview

Xperience is a managed IT services provider based in Lisburn, Northern Ireland. This IT support company offers a variety of solutions designed to help small and medium enterprises (SMEs), charities, and educational institutions improve their technology and security. They focus on delivering reliable IT services that enhance productivity and protect sensitive data.

This MSP maintains a commitment to clear communication and practical support. By providing tailored IT solutions, they assist clients in optimising their technology infrastructure while ensuring compliance with relevant UK regulations, including data protection standards. Their expertise helps organisations reduce downtime and streamline operations.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

Hardware & Device Support

Support, repair and lifecycle management for endpoints such as desktops, laptops, tablets and phones.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.5 Google Rated 4.50 out of 5 on Google

Review highlights are not yet available for this provider.

What clients say about this company

Clients appreciate the attentive service and professionalism that Xperience brings to their projects. Many highlight the responsiveness of the team and how effectively they address issues when they arise. This focus on customer care helps build strong relationships with their clients.

Furthermore, users often commend the company's ability to explain complex IT concepts in a straightforward manner. This transparency fosters trust and helps clients feel confident in their IT strategies. Overall, feedback indicates a high level of satisfaction with the support provided by this IT support company.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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