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Overview

True Tech Solutions is a managed IT services provider located in Newtownabbey, Northern Ireland. This IT support company focuses on delivering reliable and secure technology solutions to small and medium-sized enterprises, charities, and professional service firms across the UK. Their aim is to ensure that clients have efficient IT systems in place to support their operations.

This MSP offers a range of services designed to improve connectivity, including Wi-Fi setup and management. They prioritise communication and professionalism in their service delivery, helping clients navigate their IT needs with expertise and care. True Tech Solutions also aligns with UK guidelines and standards, providing assurance of their commitment to security and data protection.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (1 client mentions this)

What clients say about this company

Clients frequently express their satisfaction with the professionalism and knowledge demonstrated by staff at True Tech Solutions. Feedback highlights how the team is friendly, efficient, and committed to delivering high-quality services that meet client expectations. Many feel confident in the support they receive, knowing it comes from a team that understands their needs.

The reliability of services provided is another common theme in client feedback. Users appreciate the team's dedication to maintaining uptime and ensuring smooth operations, highlighting their effectiveness in managing technology challenges. Overall, the positive sentiments reflect a strong relationship between this IT support company and its clients, based on trust and dependable service.

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Business Details

Hours

Now Closed

Monday07:00 AM - 07:00 PM
Tuesday07:00 AM - 07:00 PM
Wednesday07:00 AM - 07:00 PM
ThursdayClosed
Friday07:00 AM - 07:00 PM
Saturday08:30 AM - 03:00 PM
SundayClosed

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