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Overview

LoughTec is a managed IT services provider based in Omagh, Northern Ireland. This company focuses on offering essential IT support and cybersecurity solutions tailored to meet the unique needs of their clients. They primarily serve small to medium-sized enterprises, charities, and professional services, helping them navigate the complexities of modern technology.

This IT support company takes pride in delivering reliable services that ensure the smooth operation of clients' IT systems. They emphasise a proactive approach, aiming to prevent issues before they arise and providing immediate support when needed. By understanding the specific challenges and goals of their clients, LoughTec can offer effective solutions that align with their strategies.

LoughTec is committed to maintaining high standards of security and compliance. Their services are designed with considerations for relevant UK regulations such as GDPR and cybersecurity standards. This focus on security provides clients with peace of mind, knowing their IT infrastructure is being monitored and managed by knowledgeable professionals.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 clients mention this)
  • Reliable uptime and ongoing support (2 clients mention this)
  • Friendly, supportive team (10 clients mention this)
  • Emphasis on security and data protection (11 clients mention this)

What clients say about this company

Clients often highlight LoughTec's proactive support and exceptional customer service. Many appreciate the company's attentiveness and the tailored solutions they provide, which address specific cybersecurity needs and IT challenges. The staff at LoughTec are described as friendly, knowledgeable, and dedicated to going the extra mile to assist their clients.

The ability of LoughTec to deliver on projects effectively has also been noted positively. Their collaborative approach fosters long-term partnerships with clients, helping them achieve their strategic goals through technology solutions. Clients feel supported throughout the project lifecycle, which enhances their overall experience.

Security is a focal point for this MSP, and clients value their consultative approach to cybersecurity. LoughTec works closely with organisations to ensure they have adequate protection against threats. This commitment to security builds trust and strengthens relationships with their customers, enabling them to focus on their core business activities.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
ThursdayClosed
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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