Alto MSSP

Cloud Services Cybersecurity IT Support & Help Desk

Address: Citrus House, Greenbank Rd Aberdeen, Scotland

Overview

Alto MSSP is a managed IT services provider based in Aberdeen, Scotland. This company focuses on offering reliable IT support to various sectors, including small and medium enterprises, charities, and professional services. Their main aim is to help clients navigate their IT challenges effectively while ensuring seamless operations.

This MSP is recognised for its strong emphasis on security and client communication. They assist businesses in adapting to modern work environments, such as remote work, while maintaining high standards of data safety and service delivery. They are committed to complying with UK regulations and best practices, such as UK GDPR and Cyber Essentials, providing peace of mind to their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Friendly, supportive team (2 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients have praised this IT support company for its professionalism and knowledgeable staff. Many have found their customer service to be exceptional, highlighting the friendliness and respect shown by the team. This approach has helped build long-lasting relationships with clients who consistently rely on their services.

Furthermore, clients appreciate the support received during challenging times, such as the Covid lockdown. The ability of Alto's team to understand and respond to diverse needs has made a significant difference for organisations dependent on reliable IT solutions. Their responsiveness and capability have fostered trust and loyalty among their clients.

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Business Details

Address

Citrus House, Greenbank Rd
Aberdeen, Scotland

Phone: +441224418288

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Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:30 PM
Tuesday	08:00 AM - 05:30 PM
Wednesday	08:00 AM - 05:30 PM
Thursday	08:00 AM - 05:30 PM
Friday	Closed
Saturday	Closed
Sunday	Closed