Brightsolid

Backup & Disaster Recovery Cloud Services Cybersecurity

Address: Whitemyres Ave Aberdeen, Scotland

Overview

Brightsolid is a managed IT services provider based in Aberdeen, Scotland. They offer a range of IT support services primarily to small and medium-sized enterprises (SMEs), charities, and educational institutions across the United Kingdom. This IT support company focuses on providing reliable, secure solutions that enable clients to enhance their operations and streamline their IT processes.

With a strong emphasis on security and customer support, this MSP aims to build long-lasting relationships with its clients. They combine their expertise in technology with a commitment to understanding the specific needs of each client, ensuring tailored solutions that meet regulatory requirements such as UK GDPR and Cyber Essentials.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.8

Review Highlights

Strong technical expertise (1 client mentions this)
Friendly, supportive team (3 clients mention this)
Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients have noted the empathy and support offered by Brightsolid's staff, highlighting their friendly approach and deep knowledge of IT solutions. Many appreciate the high level of security and the modern infrastructure that this managed IT services provider maintains, making them a trusted choice for data storage and IT management.

Feedback consistently points towards the company's commitment to delivering effective IT support. Clients feel reassured by the expertise of the team at Brightsolid, often describing their services as both helpful and essential for maintaining smooth business operations.

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Business Details

Address

Whitemyres Ave
Aberdeen, Scotland

Phone: +441382429000

View Website

Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:30 PM
Tuesday	09:00 AM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	09:00 AM - 05:30 PM
Friday	09:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed