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Managed IT Experts - Dunfermline Scotland

Cloud Services Cybersecurity IT Support & Help Desk

Overview

Managed IT Experts is a dedicated managed IT services provider based in Dunfermline, Scotland. They focus on delivering reliable IT support primarily for small to medium-sized enterprises, charities, and educational institutions across the UK. Their aim is to help clients improve their IT systems with effective management and support.

This IT support company is known for its commitment to professionalism and responsiveness. Their team of skilled engineers quickly addresses technical issues and provides knowledgeable advice on IT strategies. Managed IT Experts aligns with important UK standards, including UK GDPR and Cyber Essentials, to ensure that clients' data is secure and well-managed.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 clients mention this)
  • Responsive to tickets and requests (1 client mentions this)
  • Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients appreciate the fast response times and professional service offered by this MSP. Many have been with the company for several years, highlighting the excellent support they receive in troubleshooting and resolving issues promptly. This positive feedback reflects the company's dedication to a high standard of service.

The professionalism and expertise of the engineers are frequently praised, as clients feel confident in their ability to address challenges effectively. Overall, their organised approach has been a significant benefit to their clientele, helping them streamline their IT operations and enhance productivity.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
Thursday09:00 AM - 05:00 PM
Friday09:00 AM - 05:00 PM
SaturdayClosed
SundayClosed

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