Jera IT Support - Edinburgh Scotland

Cloud Services Cybersecurity IT Consulting & vCIO

Address: 8 Straiton View Edinburgh, Scotland

Overview

Jera IT Support is a managed IT services provider based in Edinburgh, Scotland. They cater to various clients, including small and medium-sized enterprises (SMEs), charities, and educational institutions. This IT support company focuses on delivering reliable IT solutions tailored to meet the specific needs of their clientele.

This MSP specializes in a wide range of services such as IT support, phone systems, and general IT consultancy. They pride themselves on effective communication and swift issue resolution, ensuring that their clients can rely on consistent support. By complying with standards like UK GDPR and aligning with best practices, they maintain a high level of security and efficiency in their operations.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Consulting & vCIO

Strategic advisory services offering executive-level guidance on IT planning, budgeting, governance, and technology alignment—acting as a virtual Chief Information Officer for your organization.

Why it matters: Allows leaders to make informed technology decisions, forecast IT investments, and align technology initiatives with long-term business strategy.

Real example: An organization struggling with ad-hoc IT spending gains a centralized roadmap—distributing investments strategically over several years and improving predictability and ROI.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (1 client mentions this)
Friendly, supportive team (7 clients mention this)

What clients say about this company

Clients have expressed satisfaction with the supportive and professional nature of Jera IT Support's team. Many appreciate the effective communication and follow-up, which fosters a positive working experience. Customers often highlight the efficiency with which their issues are resolved, underscoring the team's quick response times and friendly demeanour.

Feedback indicates that clients feel comfortable addressing their IT needs with Jera, as their staff communicate in a straightforward manner. This approach has built a strong rapport with clients, leading to endorsements and recommendations based on the high level of professionalism and respect demonstrated by the team.

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Business Details

Address

8 Straiton View
Edinburgh, Scotland

Phone: +441315100100

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:30 PM
Tuesday	08:00 AM - 05:30 PM
Wednesday	08:00 AM - 05:30 PM
Thursday	08:00 AM - 05:30 PM
Friday	08:00 AM - 05:30 PM
Saturday	Closed
Sunday	Closed