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Orbits IT - Barry Wales

Cloud Services Cybersecurity IT Support & Help Desk

Overview

Orbits IT is a managed IT services provider based in Barry, Wales. This IT support company primarily serves small and medium-sized enterprises, charities, and educational institutions across the UK. They focus on delivering reliable IT support and help desk services to ensure that their clients can operate smoothly.

This MSP is committed to addressing various IT challenges, such as email setups, printer issues, and ongoing technical support. They pride themselves on being responsive and efficient, often resolving issues quickly while maintaining a strong emphasis on customer service and communication.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (6 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (9 clients mention this)

What clients say about this company

Feedback from clients highlights the professionalism and knowledge of the team at Orbits IT. Many have praised the excellent customer service they received, noting that the staff are patient and attentive throughout the IT support process.

Clients appreciate the timely and effective solutions provided by this IT support company, stating that issues are often resolved quickly and efficiently. Their responsiveness and the value for money they offer have garnered positive remarks, with many expressing their satisfaction with the level of support received.

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Business Details

Hours

Now Closed

Monday08:30 AM - 06:00 PM
Tuesday08:30 AM - 06:00 PM
Wednesday08:30 AM - 06:00 PM
ThursdayClosed
Friday08:30 AM - 06:00 PM
SaturdayClosed
SundayClosed

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