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The Computer Man

Backup & Disaster Recovery IT Support & Help Desk Network Management

Overview

The Computer Man is a managed IT services provider based in Barry, Wales. This IT support company focuses on offering reliable technical assistance to a variety of clients, including small to medium-sized enterprises, charities, and educational institutions across the UK. They aim to provide straightforward solutions while maintaining a strong commitment to security and clear communication.

This MSP stands out for its honest approach to IT services. They take the time to explain their processes and costs, ensuring clients understand their options. Known for their professionalism and empathy, they help clients resolve issues efficiently, whether it's recovering data or repairing equipment.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Friendly, supportive team (2 clients mention this)

What clients say about this company

Clients have expressed appreciation for The Computer Man's transparency and dedication to honest service. They often highlight the company's ability to clearly outline options and avoid unexpected costs, which fosters trust. Many have noted how this IT support company consults with them throughout the process, making each stage easy to understand.

Feedback frequently mentions the professionalism and skill of this managed IT services provider. Clients have reported successful resolutions to technical problems, often quicker than expected. The emphasis on good communication and a supportive approach has earned The Computer Man a strong reputation among its users.

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Business Details

Hours

Now Closed

Monday09:00 AM - 05:00 PM
Tuesday09:00 AM - 05:00 PM
Wednesday09:00 AM - 05:00 PM
ThursdayClosed
Friday09:00 AM - 05:00 PM
Saturday09:00 AM - 11:00 AM
SundayClosed

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