GreenBox IT
Overview
GreenBox IT is a managed IT services provider based in Cardiff, Wales. This company focuses on delivering reliable IT support tailored for small to medium-sized enterprises, charities, and educational institutions. They strive to ensure that clients can concentrate on their core activities while benefiting from comprehensive IT solutions.
This IT support company offers a range of services, including IT management, network security, and data protection. By incorporating best practices aligned with UK regulations, such as the UK GDPR and Cyber Essentials, they help clients maintain compliance and protect their information. Their commitment to effective communication and responsive support ensures that client needs are promptly addressed.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Responsive to tickets and requests (1 client mentions this)
- Friendly, supportive team (1 client mentions this)
What clients say about this company
Clients of this managed IT services provider often highlight the responsiveness of the support team. Many appreciate the quick turnaround on queries, noting that assistance is both thorough and efficient. This reliability helps build trust and confidence in their services.
Additionally, feedback indicates that the support staff demonstrate empathy and patience, guiding clients through complex issues step by step. This dedication to customer support creates a positive experience for clients, fostering long-term relationships and satisfaction with the services provided.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
- How do we log backup activity to satisfy ICO requirements? Keeping detailed logs of your backup activity is essential for UK businesses to manage data risks and meet ICO expectations under UK GDPR. Learn practical steps to ensure your backups are properly re… Backup Backup & Disaster Recovery
- How do I fix email delays caused by network problems? Email delays often stem from network issues that disrupt communication and productivity. Understanding common causes and practical checks can help UK SMEs reduce delays and maintain smooth business o… Network Network Management
Business Details
Hours
| Monday | 09:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 04:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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