GreenBox IT
Overview
GreenBox IT is a managed IT services provider based in Cardiff, Wales. This company focuses on delivering reliable IT support tailored for small to medium-sized enterprises, charities, and educational institutions. They strive to ensure that clients can concentrate on their core activities while benefiting from comprehensive IT solutions.
This IT support company offers a range of services, including IT management, network security, and data protection. By incorporating best practices aligned with UK regulations, such as the UK GDPR and Cyber Essentials, they help clients maintain compliance and protect their information. Their commitment to effective communication and responsive support ensures that client needs are promptly addressed.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Responsive to tickets and requests (1 client mentions this)
- Friendly, supportive team (1 client mentions this)
What clients say about this company
Clients of this managed IT services provider often highlight the responsiveness of the support team. Many appreciate the quick turnaround on queries, noting that assistance is both thorough and efficient. This reliability helps build trust and confidence in their services.
Additionally, feedback indicates that the support staff demonstrate empathy and patience, guiding clients through complex issues step by step. This dedication to customer support creates a positive experience for clients, fostering long-term relationships and satisfaction with the services provided.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- How do we keep logs and access controls to satisfy ICO guidance? Proper logging and access controls are key to meeting ICO guidance, helping UK SMEs protect data, reduce cyber risk, and stay audit-ready. ICO IT Consulting & vCIO
- How do I handle call recording compliantly with ICO guidance? Handling call recordings properly is essential for UK businesses to comply with ICO guidance and data protection laws, helping protect customer trust and reduce regulatory risks. ICO Small Business
- Which is better for email security: Microsoft 365 built-in tools or third-party apps? Choosing between Microsoft 365's built-in email security and third-party apps depends on your business's risk profile, compliance needs, and IT management capacity. A layered approach often offers st… Microsoft 365 & Email Security
- What happens if a staff member loses their work mobile? Losing a work mobile can expose your business to data breaches and downtime. Learn practical steps UK SMEs should take to secure data, maintain compliance, and minimise disruption. Cybersecurity Small Business
- How do I check if a potential supplier meets Cyber Essentials standards? To ensure your IT supplier meets Cyber Essentials standards, request their current certification, understand the level they hold, and ask targeted questions about their security practices to reduce c… Cyber Essentials Cybersecurity
- How often should we test our disaster recovery plan? Regularly testing your disaster recovery plan ensures your UK SME can quickly recover from IT incidents, minimising downtime, data loss, and compliance risks. Backup & Disaster Recovery Small Business
Business Details
Hours
| Monday | 09:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 04:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Need different expertise? Explore more providers with the skills you need.
Security, networking, cloud, backups—whatever your priorities, compare specialists near you.