Redtree IT
Overview
Redtree IT is a managed IT services provider based in Cardiff, Wales. They focus on delivering reliable IT support tailored to the needs of small and medium-sized enterprises (SMEs), charities, and professional services. With a commitment to transparency and effective communication, they ensure that clients can count on them for everyday IT issues and more extensive projects.
This IT support company specialises in various services, including IT infrastructure management, Office 365 solutions, and SharePoint support. Their approach is built on trust and security, helping clients feel secure about their IT environment. They also align with UK regulations, including UK GDPR, to safeguard client data and privacy.
By providing prompt and knowledgeable assistance, this MSP helps organisations improve their operational efficiency. Clients appreciate the personal approach and the team's ability to resolve issues quickly. With their support, businesses can focus on their core activities while feeling confident that their IT needs are in safe hands.
Services & Expertise
The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.
Reputation & Reviews
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Review Highlights
- Strong technical expertise (4 clients mention this)
- Reliable uptime and ongoing support (3 clients mention this)
- Friendly, supportive team (7 clients mention this)
- Emphasis on security and data protection (2 clients mention this)
What clients say about this company
Clients value Redtree IT for their honest and responsive service. Many have expressed their satisfaction with the team's ability to handle both small troubleshooting tasks and larger IT projects effectively. This company has built a reputation for reliability and professionalism among those they serve.
Feedback consistently highlights the reduced stress clients experience when Redtree IT manages their IT operations. Customers feel more confident knowing they can reach out for help anytime, whether through phone or their messaging portal. The team's quick response times and willingness to assist are often noted as standout features.
Overall, the trust in this IT support company stems from their commitment to delivering exceptional service at competitive prices. Clients appreciate the peace of mind that comes from a dedicated IT partner like Redtree IT, which allows them to concentrate on their business growth without IT worries.
Questions business owners often ask at this stage
Short guides that explain IT topics in plain language and help you compare providers.
- What happens if a backup contains corrupted files? Corrupted files in backups can prevent effective data recovery, leading to downtime and compliance risks. UK SMEs should ensure regular integrity checks and robust backup practices to protect their b… Backup Backup & Disaster Recovery
- How do I back up files for staff working from home? Backing up files for home-working staff means securely copying important data from their devices to protect your business from data loss, downtime, and compliance risks. Backup & Disaster Recovery SME
- How do I manage backups without an in-house IT team? Managing backups without an in-house IT team is achievable with the right approach, helping UK SMEs protect data, maintain productivity, and meet compliance requirements. Backup & Disaster Recovery SME
- How do I manage network access for leavers and joiners? Controlling network access for new starters and leavers is vital to protect your business data, maintain productivity, and meet UK compliance standards. Learn practical steps to manage this securely … Network Network Management
- How do we log backup activity to satisfy ICO requirements? Keeping detailed logs of your backup activity is essential for UK businesses to manage data risks and meet ICO expectations under UK GDPR. Learn practical steps to ensure your backups are properly re… Backup Backup & Disaster Recovery
- How do I fix email delays caused by network problems? Email delays often stem from network issues that disrupt communication and productivity. Understanding common causes and practical checks can help UK SMEs reduce delays and maintain smooth business o… Network Network Management
Business Details
Hours
| Monday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 01:30 AM |
| Saturday | Closed |
| Sunday | Closed |
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