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Overview

Data Recovery Specialists, located in Penarth, Wales, focuses on providing reliable data recovery services. This managed IT services provider caters primarily to individuals and organisations needing assistance in recovering lost or inaccessible data from various devices. Their clientele often includes families, small and medium-sized enterprises, and educational institutions.

This IT support company is known for its commitment to transparency and customer service, keeping clients informed throughout the recovery process. They understand the importance of data security and operate with a strong focus on ensuring the safe handling of sensitive and personal information, aligning with UK GDPR guidelines and other best practices in data management.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.4 Google Rated 4.40 out of 5 on Google

Review Highlights

  • Strong technical expertise (1 client mentions this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (1 client mentions this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the consistent communication and support provided by Data Recovery Specialists during what can be a stressful experience. Many have remarked on their realistic approach when evaluating the chances of data recovery, which helps manage expectations effectively.

The feedback highlights the value and honesty of this MSP, with several clients noting the thorough follow-ups and careful handling of their data. Overall, the reputation for good customer service and successful data recovery has made this company a trusted choice for many individuals facing data loss issues.

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Business Details

Hours

Now Closed

Monday08:00 AM - 08:00 PM
Tuesday08:00 AM - 08:00 PM
Wednesday08:00 AM - 08:00 PM
Thursday08:00 AM - 08:00 PM
Friday08:00 AM - 08:00 PM
Saturday09:00 AM - 05:00 PM
Sunday09:00 AM - 05:00 PM

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