Compex IT

Cybersecurity IT Support & Help Desk Managed IT Services

Address: Grosvenor House, 11 St Paul's Square Birmingham, England

Overview

Compex IT is a managed IT services provider based in Birmingham, England. This IT support company focuses on delivering reliable technology solutions and services to a range of clients, including small and medium-sized enterprises, charities, and educational institutions. They specialise in key areas such as IT support, cyber security, Microsoft 365, and IT procurement.

This MSP aims to enhance organisational efficiency by ensuring that clients have a secure and robust IT infrastructure. Their team is dedicated to providing proactive support and timely updates, helping clients stay informed and prepare for any potential IT challenges. By following industry standards, including UK GDPR and Cyber Essentials, they ensure their services meet regulatory requirements.

Compex IT prides itself on professionalism and expertise. Their knowledgeable staff are committed to resolving issues quickly and effectively, ensuring minimal disruption to client operations. This approach not only enhances their clients' IT systems but also builds long-lasting partnerships based on trust and reliability.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (12 clients mention this)
Reliable uptime and ongoing support (6 clients mention this)
Friendly, supportive team (8 clients mention this)
Emphasis on security and data protection (6 clients mention this)

What clients say about this company

Clients appreciate the consistent professionalism and responsiveness of this managed IT services provider. Many testimonials highlight how quickly the team addresses IT issues, often receiving timely updates related to ongoing support. This dependable approach greatly enhances the overall client experience.

The proactive nature of Compex IT is frequently praised by clients, who value the company's ability to anticipate and address IT needs before problems arise. Their team is seen as knowledgeable and capable, resulting in high satisfaction levels among those who rely on their services. Companies feel well-supported, knowing they can focus on their core activities without worrying about IT management.

Overall, feedback from clients reveals a strong sense of trust and appreciation for the expertise offered by Compex IT. Many have noted that, compared to other providers, the quality of service they receive is significantly higher. This responsive and respectful engagement creates a positive perception of the entire team and their commitment to client success.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

See all guides about IT Support & Help Desk

Business Details

Address

Grosvenor House, 11 St Paul's Square
Birmingham, England

Phone: +441212962500

View Website

Map / Directions

Hours

Now Closed

Monday	08:00 AM - 05:00 PM
Tuesday	08:00 AM - 05:00 PM
Wednesday	08:00 AM - 05:00 PM
Thursday	Closed
Friday	08:00 AM - 05:00 PM
Saturday	Closed
Sunday	Closed