IT Made Simple Ltd

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Address: Grosvenor House, 11 St Paul's Square Birmingham, England

Overview

IT Made Simple Ltd is a managed IT services provider based in Birmingham, England. This IT support company focuses on delivering comprehensive solutions for small and medium-sized enterprises, charities, and educational institutions throughout the UK. They aim to simplify technology for their clients, ensuring that IT systems work smoothly and securely.

This MSP offers a range of services, including IT support, antivirus solutions, and hardware advice. They are known for their attention to detail and commitment to customer service, often guiding clients through technology upgrades and repairs. By prioritising communication and transparency, this company helps clients make the best decisions for their IT needs.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0

Review Highlights

Strong technical expertise (2 clients mention this)
Reliable uptime and ongoing support (2 clients mention this)
Friendly, supportive team (5 clients mention this)

What clients say about this company

Clients appreciate the reliability and responsiveness of IT Made Simple. Many positive comments highlight the thoroughness and professionalism of the staff, who keep customers informed throughout the service process. Their willingness to provide honest recommendations regarding new technology has also garnered praise.

The personal approach taken by this IT support company builds trust with clients. Feedback indicates that customers find the solutions provided to be practical and well-suited to their needs. Many would happily recommend IT Made Simple to others looking for dependable IT services.

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Business Details

Address

Grosvenor House, 11 St Paul's Square
Birmingham, England

Phone: +441218228686

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Map / Directions

Hours

Now Closed

Monday	09:00 AM - 05:30 PM
Tuesday	12:30 PM - 05:30 PM
Wednesday	09:00 AM - 05:30 PM
Thursday	09:00 AM - 05:30 PM
Friday	09:00 AM - 05:30 PM
Saturday	09:00 AM - 01:00 PM
Sunday	Closed