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Overview

SR SOFTCO LTD is a managed IT services provider based in Bradford, England. This company focuses on delivering reliable IT support to a range of clients, including small and medium enterprises, charities, and professionals in various sectors. Their services are designed to help clients enhance their technology infrastructure and ensure smooth operations.

This IT support company aims to solve problems with honesty and transparency. They offer user-friendly and cost-effective solutions that prioritise uptime and reliability. By adhering to best practices and regulations, they effectively support their clients in maintaining secure and efficient IT environments.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Reliable uptime and ongoing support (1 client mentions this)

What clients say about this company

Clients appreciate the professionalism and dedication of this managed IT services provider. Many have expressed satisfaction with the company's responsiveness and problem-solving skills, often noting their honest approach to tackling issues. This emphasis on clear communication helps build trustworthy relationships with clients.

Furthermore, users commend the reliability of the services offered by this IT support company. Clients have reported high levels of satisfaction, recognising SR SOFTCO LTD for their commitment to delivering effective IT solutions that meet their needs. Their focus on providing dependable support has led to long-term partnerships with clients.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday09:30 AM - 03:00 PM
Tuesday09:30 AM - 03:00 PM
Wednesday09:30 AM - 03:30 PM
Thursday09:00 AM - 04:00 PM
Friday09:00 AM - 01:00 PM
SaturdayClosed
SundayClosed

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