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Overview

Absolutely PC is a managed IT services provider based in Bristol, England. They specialise in offering comprehensive IT support solutions tailored to small and medium-sized enterprises, charities, and educational institutions across the UK. By focusing on reliable service delivery, this IT support company ensures that their clients can operate uninterrupted.

This MSP provides a range of services, including IT support, remote access, and ongoing training. Their approach combines proactive support with a quick and responsive service, allowing clients to feel secure in their IT operations. With compliance in mind, they align their practices with UK GDPR and Cyber Essentials, ensuring data protection and security.

Absolutely PC takes pride in their commitment to understanding client needs and responding effectively. This customer-focused mindset helps build strong relationships, allowing them to address issues before they escalate. Their expertise not only supports daily operations but also fosters a culture of trust with their clients.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Network Management

End-to-end management of your network infrastructure, including switches, firewalls, wireless access points, and connectivity to ensure reliable, secure access to critical systems.

Why it matters: Improves performance and stability across offices, reduces outages, and ensures staff can reliably access the applications and data they depend on.

Real example: An organization experiencing recurring Wi-Fi drops and slow internal systems has its network redesigned and proactively monitored, resulting in consistent connectivity and fewer escalations from staff.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (5 clients mention this)
  • Responsive to tickets and requests (2 clients mention this)
  • Friendly, supportive team (14 clients mention this)
  • Emphasis on security and data protection (4 clients mention this)

What clients say about this company

Feedback from clients highlights the quick response times and effective problem-solving skills of Absolutely PC. Many appreciate the team's ability to address concerns promptly, indicating a strong level of reliability and attentiveness from the staff. Clients feel assured knowing they can count on this MSP for their IT needs.

Several reviews also mention the proactive support that Absolutely PC offers. Clients express satisfaction with the team's professional approach to resolving issues. This attitude fosters a positive relationship and encourages confidence in the services provided.

While some clients have raised concerns about recent onboarding experiences, the overall sentiment remains positive towards the company's service. Many clients reflect on their enjoyable experiences with the team and their eagerness to assist, highlighting the empathy and consideration demonstrated by staff. This friendliness contributes significantly to the satisfaction experienced by clients.

Questions business owners often ask at this stage

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Questions about IT Support & Help Desk

Business Details

Hours

Now Closed

Monday08:00 AM - 05:30 PM
Tuesday08:00 AM - 05:30 PM
Wednesday08:00 AM - 05:30 PM
ThursdayClosed
Friday08:00 AM - 05:30 PM
SaturdayClosed
SundayClosed

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