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SysFix IT Support & Computer Repairs

Backup & Disaster Recovery Cybersecurity IT Support & Help Desk

Overview

SysFix IT Support & Computer Repairs is a managed IT services provider based in Croydon, England. This company offers a range of IT solutions tailored for small to medium-sized enterprises, charities, professional services, and educational institutions. They focus on providing reliable IT support, computer repairs, and network services to effectively address their clients' needs.

This IT support company specialises in various services, including remote support, malware removal, and wireless network setup. Their team is dedicated to ensuring that clients receive prompt and professional assistance with any IT-related issues. By prioritising security and effective communication, they help reduce the stress related to technology challenges.

With a strong emphasis on customer satisfaction, this managed IT services provider aims to build long-term relationships with its clients. They operate under acknowledged UK standards such as UK GDPR, ensuring confidentiality and data protection. Whether fixing broken systems or enhancing network performance, SysFix IT Support & Computer Repairs strives to deliver dependable IT solutions.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 4.9 Google Rated 4.90 out of 5 on Google

Review Highlights

  • Strong technical expertise (4 clients mention this)
  • Reliable uptime and ongoing support (1 client mentions this)
  • Friendly, supportive team (5 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients appreciate the quick response and effectiveness of this IT support company in resolving issues. Many comments highlight how their problems were fixed promptly, often exceeding expectations with professional service. This has led to positive feedback regarding the efficiency and reliability of their support.

Feedback frequently mentions the empathy and understanding shown by the team when addressing clients' technical concerns. This managed IT services provider has earned a reputation for being approachable and friendly, making the experience less stressful for users who may not be technologically savvy.

Many clients also recognise the security-focused approach of SysFix IT Support. Their ability to handle complex issues, such as malware and network configurations, gives customers confidence. Overall, feedback reflects a high level of satisfaction with the quality of service and the supportive nature of the staff.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Now Closed

Monday09:00 AM - 05:30 PM
Tuesday09:00 AM - 05:30 PM
Wednesday09:00 AM - 05:30 PM
Thursday09:00 AM - 05:30 PM
Friday09:00 AM - 05:30 PM
SaturdayClosed
SundayClosed

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