Hero image Hero image

Overview

ramsac Ltd is a managed IT services provider based in Guildford, England. They focus on delivering effective IT support and cyber security solutions, primarily to small and medium-sized enterprises (SMEs), charities, and professional services in the UK. Their commitment to understanding client needs allows them to provide reliable and secure IT management tailored to various sectors.

This IT support company prides itself on professionalism and a personal approach to service delivery. They emphasise the importance of communication, ensuring that clients feel informed and supported throughout their engagements. With a strong focus on technical expertise, ramsac Ltd stands out due to their experienced staff and dedicated service desk.

ramsac Ltd helps clients navigate IT challenges by providing solutions that enhance operational efficiencies and safeguard against cyber threats. They are aligned with key UK regulations, including UK GDPR and Cyber Essentials, which further strengthens their clients' trust in their services. By fostering long-term partnerships, this MSP positions itself as a strategic ally in technology management.

Services & Expertise

The following summary is based on the services and areas of expertise reported for this provider. Always confirm availability and scope directly with their team.

Backup & Disaster Recovery

A structured approach to safeguarding data and systems through automated backups, continuity planning, and rapid recovery processes designed to minimize disruption during unexpected events.

Why it matters: Ensures critical information and operations can be restored quickly, enabling the business to maintain stability during outages, cyber incidents, or hardware failures.

Real example: After a server malfunction disrupts operations, the company restores essential systems within hours using a well-defined backup and recovery plan, avoiding significant revenue loss.

Cloud Services

Deployment, optimization, and ongoing management of cloud platforms such as Microsoft 365, cloud infrastructure, and cloud storage solutions tailored to modern business requirements.

Why it matters: Enhances mobility, strengthens security, and improves operational agility while reducing reliance on aging on-premise systems.

Real example: A distributed team transitions to a modern cloud collaboration environment, resulting in improved productivity, secure remote access, and streamlined workflow management.

Cybersecurity

A multi-layered approach to protecting your organization against cyber threats, covering network security, endpoint protection, threat detection, incident response, and governance best practices.

Why it matters: Strengthens your security posture, reduces exposure to modern threats, and helps maintain trust with customers, regulators, and partners.

Real example: A business targeted by sophisticated phishing campaigns implements an enhanced security stack and monitoring, resulting in early threat detection and prevention of attempted breaches.

IT Support & Help Desk

Dedicated support for end-users, providing timely resolution of day-to-day technical issues across devices, applications, connectivity, and access systems.

Why it matters: Keeps employees productive, shortens resolution times, and eliminates operational bottlenecks caused by unresolved technical challenges.

Real example: A team frequently delayed by recurring login and application issues gains immediate access to skilled support, significantly reducing downtime and boosting workplace efficiency.

Managed IT Services

Comprehensive management of your organization's IT environment, including proactive monitoring, maintenance, security oversight, and strategic guidance designed to keep operations stable and aligned with business goals.

Why it matters: Strengthens operational resilience, reduces unplanned downtime, and ensures technology investments directly support productivity, efficiency, and long-term growth.

Real example: A company experiencing recurring system slowdowns transitions to a fully managed environment, resulting in consistent performance, fewer interruptions, and improved output across teams.

Microsoft 365 & Email

Planning, deployment, and ongoing management of Microsoft 365, business email, and collaboration tools to support secure, modern communication across your organization.

Why it matters: Standardizes how teams communicate, reduces email-related issues, and improves productivity through better use of tools like Outlook, Teams, OneDrive, and SharePoint.

Real example: A business running fragmented email systems consolidates onto Microsoft 365, gaining centralized security controls, smoother onboarding for new staff, and fewer day-to-day email disruptions.

Reputation & Reviews

These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.

Google rating: 5.0 Google Rated 5.00 out of 5 on Google

Review Highlights

  • Strong technical expertise (3 clients mention this)
  • Friendly, supportive team (5 clients mention this)
  • Emphasis on security and data protection (1 client mentions this)

What clients say about this company

Clients frequently commend ramsac Ltd for their professionalism and expertise in handling complex IT projects. Many describe their experience as positive, highlighting how the team excels in delivering tailor-made solutions to meet specific business needs. Such feedback showcases the high level of satisfaction among clients with the services offered.

This IT support company is noted for their knowledgeable and friendly staff. Customers often appreciate the personal attention and respect they receive, which helps to build lasting relationships. Feedback reflects that clients feel valued and understood as individuals, making collaboration smoother and more effective.

The focus on cyber security is another recurring theme in client feedback. Clients express confidence in the robust measures ramsac Ltd implements to ensure their IT environments are secure. The team's ability to manage service desk operations and infrastructure is also highlighted, with many emphasising the quality of the solutions provided and the overall experience.

Questions business owners often ask at this stage

Short guides that explain IT topics in plain language and help you compare providers.

Questions about Microsoft 365 & Email

Business Details

Hours

Open now

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Need different expertise? Explore more providers with the skills you need.

Security, networking, cloud, backups—whatever your priorities, compare specialists near you.

Browse Providers by Service Category